Residential Service Guidelines

San Ramon

Residential Service Guidelines

 

PROPER SET OUT
  • Be sure your carts are at the curb by 5:30 A.M. on your collection day. Beginning October 1, 2019: Log into your account or contact us to find out when we service your area.

 

  • Leave the carts at the curb until we’ve emptied them. Our trucks can arrive at different times each week.

 

  • Place your carts facing the street with wheels against the curb.

 

  • Leave 2- 3 feet between each cart whenever possible.

 

  • Keep carts away from parked cars, fire hydrants, low-hanging branches, parking meters, utility poles and other obstacles.

 

  • Avoid overloading your carts. The lids should close completely.

 

  • Do not wedge or compact materials into your carts. Doing so will prevent your cart from being fully emptied when serviced.

 

  • Please remember that your collection carts must be put away, out of public view, after they are serviced.

 

  • Beginning October 1, 2019: Extra recyclables should be contained in paper bags or cardboard boxes and placed next to your blue recycling cart for collection. Please flatten excess cardboard boxes, cut down to pieces no larger than 2 feet by 3 feet and stacked next to carts. One additional and/or larger recycling carts (up to 96 gallons) are available for no additional charge.

  • Beginning October 1, 2019: Extra yard trimmings bags can be purchased from ACI and placed next to your green organics cart on collection day (only ACI bags are accepted). Residents subscribing to 64- or 96-gallon Organics service may also request one additional and/or a larger cart (up to 96-gallons) at no additional charge.

  • Overflow garbage will only be collected when pre-paid tags are affixed to the trash bag(s). Beginning October 1, 2019, call ACI to purchase tags or to arrange for additional service.

 

  • Materials from a construction, demolition or landscaping project do not belong in your carts. Beginning October 1, 2019, call ACI to order a temporary debris box for these items.

 

WHAT BELONGS IN THE RECYCLING?

Avoid contamination! Many times, something you may think is recyclable actually isn’t. Make sure everything you put into the blue Recycling cart/bin is recyclable. Click here for a list of common “wishcycled” items.

 

CLEAN PAPER & CARDBOARD

Any recyclable paper that tears, including:

  • Office paper, catalogs, magazines, phone directories, junk mail & books (donate books before recycling them)
  • Corrugated cardboard & paper boxes (large or multiple pieces should be flattened and/or cut to fit in cart loosely with lid closed – extra cardboard can be flattened, cut to pieces no larger than 2’ x 3’ and stacked next to your cart for collection)
  • Newspaper (including inserts)
  • Paper cartons (not lined with wax/plastic/foil)
  • Aseptic boxes (juice, soup & soy milk)
  • Catalogs, magazines & phone books
  • Shredded paper (contained in a paper bag or box)

 

RECYCLABLE CONTAINERS
EMPTY and CLEAN

 

GLASS BOTTLES, JARS, TUBS & TRAYS
EMPTY and CLEAN

  • All colors
  • Food & beverage containers – no drinking glasses, dishes, cookware, window glass, or lightbulbs

 

ALUMINUM & METAL

  • Food & beverage cans
  • Aerosol cans (empty)
  • Foil & scrap pieces (up to 30 pounds per item)

 

PLASTICS LABELED #1 – #7

  • Bottles, jars, tubs & trays – please rinse or wipe out

PLASTIC BAG-IN-BAG

  • Place multiple bags/film plastic into one bag & tie off
  • No single bags/film allowed
  • Keep all other non-film plastic items loose

 

 

The Single-Family residential recycling collection program also includes:

  • Household Battery Collection: place in a zipper-lock style bag and place on top of your recyclables cart for collection.
  • Used Oil Collection: Put used motor oil or cooking oil (oils cannot be mixed) in separate sealed 1-gallon, screw-top containers and used oil filters in a sealed zipper-lock style bag. Place them next to (not inside) your Recyclables cart. Free oil jugs and oil filter bags may be requested from ACI. No other automotive liquids accepted.

 

 

NØ GARBAGE, PET WASTE, DIAPERS, PERSONAL HYGIENE PRODUCTS, STYROFOAM®, ORGANICS, DIRT, BRICK, CONCRETE OR PRESSURIZED TANKS

NØ HAZARDOUS WASTE OR SHARPS
For information on proper disposal of Hazardous Waste please visit: www.sanramon.ca.gov/HHW

 

WHAT BELONGS IN THE ORGANICS?

Keep the stream clean! Proper sorting makes a difference! Thank you!

 

FOOD SCRAPS
If bagged, please contain in paper or clear/compostable plastic. No black or white plastic bags.

  • Fruits & vegetables (including peels, pits & rinds)
  • Bread, pasta & other grains
  • Dairy products
  • Egg shells
  • Coffee grounds & tea leaves
  • Meat & bones

 

FOOD-SOILED PAPER

  • Paper plates, cups, napkins & towels
  • Coffee filters & tea bags
  • Paper bags (used to contain/wrap food scraps)
  • Paper takeout containers
  • Newspaper (used to contain/wrap food scraps)
  • Pizza boxes
  • Wax paper & wax-coated boxes
  • Paper gable top cartons (wax-lined)
  • Wooden chopsticks

 

PLANTS, YARD TRIMMINGS & CLEAN WOOD

  • Flowers, grass clippings, leaves & weeds
  • Small branches (less than 6” in diameter and 3 feet in length)
  • Clean dimensional lumber (less than 3 feet in length) free of paint, varnish, nails, screws, hardware, and fasteners.

 

For your convenience, a handy kitchen pail for the collection of food-soiled paper and food scraps is available from ACI. Simply empty the contents of the pail into your green organics cart. Please do not leave the pail at the curb for collection. For the Handy Kitchen Pail flyer, please click here.

 

NØ RECYCLABLES, METAL, GLASS, GARBAGE, PET WASTE, DIAPERS, PERSONAL HYGIENE PRODUCTS, STYROFOAM®, DIRT, BRICK OR CONCRETE

NØ HAZARDOUS WASTE OR SHARPS
For information on proper disposal of Hazardous Waste please visit: www.sanramon.ca.gov/HHW

 

WHAT BELONGS IN THE GARBAGE?

Before discarding, please consider reusing or donating. Remember: Reduce, Reuse, Rot or Recycle!

 

NON-RECYCLABLE GLASS SUCH AS:

  • Ceramics & drinking glasses
  • Lightbulbs (no fluorescent)
  • Mirrors & window glass

 

NON-RECYCLABLE PAPER SUCH AS:

  • Carbon paper
  • Laminated items
  • Metallic wrapping paper
  • Paper used for cleaning (soiled)
  • Photographs
  • Vacuum bags

 

PLASTICS NOT MARKED WITH #1 – #7 SUCH AS:

  • 6-pack rings (please cut)
  • Non-recyclable food packaging
  • Plastic plates & utensils
  • Plastic straws & stir sticks
  • Records, tapes & CDs
  • Shower curtain liners
  • Tape (duct, packing, masking)

 

OTHER

  • Balloons (latex & mylar)
  • Clothes hangers (metal and plastic)
  • Diapers
  • Personal hygiene products
  • Foam & Styrofoam®
  • Hose (garden or rubber)
  • Pet feces (bagged)
  • Single plastic bags & pieces of plastic film (bag-in-bag only – accepted in recycling)
  • Rubber bands
  • Textiles: rugs & mats, shoes, clothing & stuffed animals (that cannot be donated)
  • Sponges
  • Toothpaste tubes
  • Toys (try donating first)
  • Wood (treated)

 

NØ RECYCLABLES, DIRT, BRICK, CONCRETE, ORGANICS, HOT ASHES OR PRESSURIZED TANKS

NØ HAZARDOUS WASTE OR SHARPS
For information on proper disposal of Hazardous Waste please visit: www.sanramon.ca.gov/HHW

For a comprehensive list of what belongs in your collection carts, please click here.