Residential Service

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Holiday Collection, Neighborhood Clean Up & Special Event Information

San Ramon

Welcome to ACI of San Ramon

Beginning in October 2019, ACI will be the franchised hauler for Garbage, Recyclables and Organics for the City of San Ramon. Please check back for more information and updates.

Frequently Asked Questions
City of San Ramon Website

 

PLEASE NOTE:

  • If you currently have Paperless Billing with Waste Management, it will continue uninterrupted.
  • If you currently have Auto-Pay with Waste Management for solid waste (garbage) services and want to continue to have Auto-Pay for your garbage bill with ACI of San Ramon you must sign up with us.

BEFORE OCTOBER 1, 2019 – PLEASE USE THESE FORMS TO SIGN UP FOR AUTO-PAY:

AFTER OCTOBER 1, 2019 – CREATE AN ONLINE ACCOUNT TO SIGN UP FOR AUTO-PAY:

Visit our website and click the “Login” button in the upper right-hand corner.

USE YOUR ONLINE ACCOUNT TO:
  • Access Account Information
  • View Your Service/Collection Day Schedule
  • Request Services
  • Make Secure Payments
  • Sign Up for Auto Pay
  • Sign Up for Paperless Billing

You will need your ACI of San Ramon account number. To get your account number you can:

–Wait to receive your first bill from ACI of San Ramon – it will have your new ACI of San Ramon account number on it.

OR

Contact our Billing Department.  Our Billing Representatives are happy to assist you!

For more information and to see when you will receive your first ACI of San Ramon bill, click here for Billing Guidelines

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Introducing the Small Green Cart!

 

 

“The Cart Exchange process is a huge undertaking with many challenging aspects. We are making every effort to work with our contract crews to get carts delivered in a timely manner. We thank you for your patience.
Every effort is being made to have all three carts delivered on the same day. If there are delays on their scheduled exchange day, some customers may have one or two of their cart types delivered the next day (including Saturdays).
We are aware of the manufacturing defect on some of the blue recycling carts. We are working with the cart vendor to remedy the problem as soon as possible. In the meantime, please use your new blue recycling carts to collect recyclable materials. Thank you.”